Return Policy

If you are not completely satisfied with your purchase for any reason, you can return it to us for a full refund,or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within 5 days of the Delivery date. All returned items must be in new and unused condition, with all original tags and labels attached 

RETURN PROCESS

STEP 1: To return an item, place the item securely in its original packaging and Bill and mail your return to the following  mail address  support@vyonika.com and in mail subject write Return {order id}   Oand if within 24 hours of mail your request does not get approved then you can also ask for your Return request through whatsApp by sending your order id and reason for return or exchange With some photos of product  to our whatsApp number +918287212183

STEP 2 : Once we aprroved your Return Request our Delivery Executive will pickup the order from you and after succesfull pickup make sure to share you banking details like a/c no ,ifsc code Name or UPI details if you want refund for your order on same mail or whatsapp coversation.

STEP 3: After recieving your Bank details within 3-5 days we will initiate the full refund without any extra charge and share you payment details as attachment or screenshot

FOR EXCHANGE

After receiving your REQUEST and inspecting the condition of your item, we will process your EXCHANGE. Please allow at least 7 days from the receipt of your item to process your EXCHANGE

EXCEPTIONS    

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. there are some orders on which return is not applicable all the products under Northeast categories are not applicable for return also if there is no option for reverse pickup

QUESTIONS

If you have any questions concerning our return policy, please contact us via mail or whatsapp at: 

support@vyonika.com

8287212183